Shipping & Returns
Shipping costs in the UK are a flat fee of £3.99 or free when you make purchases of £30 or more.
For international shipping the purchaser pays a flat fee of £19.99 regardless of purchase size and is liable for any customs charges at their end.
Please allow 5 days for your purchase to arrive in the UK and up to 14 days for International shipping.
For UK shipping we use Hermes Courier Service.
Pick up in store is free. For store pick up please allow 24 hours for your order to be processed, you will be sent an email to confirm that your pick up is ready.
Please contact the boutique directly with any enquiries if you require something quickly on the shop number 07900301975, we can have your order ready on the same day if required.
Return & Exchange Policy
Returns from the website may be accepted within 7 days of receiving goods.
2 Keptie Street
All return costs will be covered by the purchaser unless the goods are faulty.
Once the goods are received, inspected and deemed to be in the same condition as they were purchased, the purchaser will receive a code to use online or a refund to the card or account used. The manager reserves the right to not accept a return if it is deemed to be unreasonable or acceptable. In this instance, your statutory rights will not be affected.
Where an item is faulty please email images to firstname.lastname@example.org within 7 days and you will be contacted about courier pick up and refund where applicable.
Exchanges & refunds are available instore - in most instances a credit note will be given unless an item is faulty at the discretion of the staff please bring the item as it was sold to the boutique with your receipt and speak to a member of staff.
Please make sure you are happy with your choices before continuing with your purchase. If you are unhappy with a purchase for any reason, email or call 07900301975 to talk to a member of staff.